Features rich Litespan’s hosted PortaSwitch platform helps Telecom Carriers and Service Providers who are our customers to solve the most complicated technical and customer management tasks in todays information-rich world.

Built-in SIP server and compatibility with H.323 GWs uniquely positions Litespan’s hosted PortaSwitch as an attractive solution for virtually any VoIP network.

Whether you have post paid or prepaid customers, calling cards, PC to phone customers, wholesale customers that feed traffic to your network, or enterprises with VoIP, you can rely on our innovative yet easy-to-use platform. The PortaSwitch platform can bill your users in real time, and will provide you with customers’ self-care interfaces with on-line billing, customizable invoices, and receipts. E-commerce modules for credit card transactions will allow your customers to pay on-line via a user-friendly web based interface and will allow your resellers to take credit card payments from their customers via the same user-friendly secure web based interface. Customer Care interfaces will allow you to have your own Customer Care (Customer Support) staff for easy troubleshooting of your customers complaints. Superior helpdesk tools, Statistics modules, Multilingual web-based interface, unlimited number of products and tariffs, IVR support just to name a few - will give you an opportunity to quickly, efficiently and profitably deliver VoIP to your market .

The following summarizes the most important features of Litespan’s PortaSwitch platform:

• Real-time billing
• Interface to Credit Card processors to allow online account funding
• Umlimited scalability that allows termination of VoIP calls
• Online detail calls history and account management features
• Flexible RADIUS authentication by IP address, MAC address, ANI, PIN, H323 ID
• Rate building tool that surpasses even the current market’s creative demands for rating calls
• Pre-paid and postpaid service
• Volume based billing
• Products and accounts management
• Recurring maintenance charges
• Web-based Customer Care interface for your Customer Support department
• Web-based end users self-service and self-provisioning interface
• Maintain ownership of your customers
• Comprehensive downloadable reports and invoices
• Scalability, Reliability, and High Availability
• Virtually unlimited number of GWs, products, tariffs
• Templates to import/export and convert data using different rules
• Invoice Layout Designer
• Multiple currency support
• Multilingual intuitive web-based intefaces
• Fraud protection features
• Statistics and Monitoring
• Multilingual IVR support
• PIN generator
• Online signup
• Built-in SIP proxy and Unified/Instant Messaging
• Least Cost Routing
• User Agent profiles for Broadband Voice mass deployment
• E-mail alerts
• Remote online training and software upgrades

Litespan’s Hosted PortaSwitch is a carrier grade real time Billing and Customer Care platform that provides a scalable and highly reliable solutions to VoIP service providers.

Click here to learn more about the Litespan’s PortaSwitch platform.